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TextBotix:

With TextBotix,  a caller can opt (from a Welcome Menu) for a call-back instead of waiting on the phone. TextBotix will send a confirmation Text Message to the caller, and a Text Message and email to the business/department responsible for calling the customer. 

Related Feature: Welcome Menu, otoText, TextRespond, and Call Center Queues

System Requirements:

  • Exclusively for TELESPEX Business Phone System customers

Cost:

  • Free

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