TELESPEX Corporate Offices:
Please direct correspondence to:
Phone: (877) 877-8307
TELELSPEX
1760-F Airline Hwy
Ste: 143
Hollister, CA 95023
Business Regional Sales/Support Centers:
Nationwide: (800) 913-6650
San Jose, CA: (408) 737-1000
Reno, NV: (775) 380-1010
San Antonio, TX: (210) 764-4440
Tallahassee, FL: (850) 940-5200
New York, NY: (332) 330-4040
Minneapolis, MN: (612) 315-6650
Residential Sales/Support Center:
Nationwide: (800) 737-4420
TELESPEX Accreditations:
Established in 2006
FCC Registered Operator ID: 0025628504C
Federal E-Rate 498 ID: 143049401 Class 1
Federal NAICS ID: 517311 and 517312
Dun & Bradstreet Analysis: 080278198
Exceeded the Federal STIR/SHAKEN Guidelines and Requirements
What is TELESPEX?
Established in 2006, TELESPEX delivers an all-in-one telecommunication solution to businesses Nationwide. Telespex uses the latest Hosted VoIP technology as its digital communications platform, allowing users to make and receive secure voice calls over the Internet instead of using expensive insecure analog/landlines.
In addition to greater mobility, Telespex offers advanced and unique features, a higher level of customization, and significant cost savings compared to traditional phone lines and other VoIP providers.
Telespex understands that most businesses, no matter the size, do not have resources to plan a full scale telecom migration. So, Telespex provides an account manager who is the customer's dedicated migration planner, and manages the phone number porting, follows up with ongoing programming, maintenance, and support for the life of the account - always for free! You get the phones, and your dedicated account manager takes care of the rest.
How Does TELESPEX VoIP Service Work?
All phone companies, even cellular companies, use VoIP today. It is a proven and reliable technology.
VoIP converts your voice (audio) into digital data packets and streams them over the internet to their destination, where it's revied by the recipient's equipment and converted back to audio. Similar to what your computer does when you're watching a movie or using Facetime. Essentially, VoIP Phones are mini-computers, and just like computers, as long as they're connected to the internet, they work.
TELESPEX Network Requirements
The quality of your existing Internet connection is a factor when establishing consistent and reliable service. VoIP is a live streaming service and thus requires a healthy internet connection to function well.
The health of your network has everything to do with your call quality. Computer viruses, failing network switches and routers, or degraded internet connections and outages will affect your call quality. So, it's your responsibility to maintain a healthy network for the best audio performance.
As for internet speeds, each VoIP phone requires a reliable 75Kbps (~0.075 Mbps) connection speed. If in doubt, we can perform a simple test to determine if your bandwidth strength can support our technology. Please get in touch with us for a network test.
TELESPEX: Designed For Business
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99.99% Network Reliability and Guaranteed Uptime
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No Contracts
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Monthly or Yearly Pricing Structure
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Scalability (Can scale plans and add-ons up or down according to current/future needs)
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Security and Privacy (SOC II Type 2, HIPAA, GDPR Compliance, E2EE, 2FA, etc.)
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Over 100 Features Included: Welcome Menu (IVR), Ring Groups, Individual User Extensions & Voicemails, Day/Night Call Routing, and much more
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Available Integrations (Works with existing third-party business software and PA Systems)
How Does TELESPEX Save You Money?
TELESPEX services can save 49-69% on monthly telephone costs by:
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Eliminate the need to purchase and maintain expensive hardware
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Cut costs of in-house IT teams and on-site service calls
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Use existing wiring and WiFi to connect
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Reduce high costs of long-distance phone calls with Unlimited US/Canada Calling
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Eliminate initial setup, configuration, and installation costs
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Hundreds of free calling features are included
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Paperless billing and faxing saves time, ink, and paper
Additional Benefits of Telespex Business:
In addition to the savings mentioned above, TELESPEX offers numerous benefits to SMBs and Enterprise-level companies. Top Business VoIP benefits include:
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Quickly get in direct contact with your account manager for all your config and support needs
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More team mobility and flexibility (ideal for remote/blended teams)
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Improved team productivity and a balanced workload
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Streamlined business processes thanks to AI and Call Automation (Welcome Menu, TextRespond, Waytlyst, ClickNav...etc.)
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Increased customer satisfaction and decreased employee turnover
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Detailed insight into agents, departments, and overall call center activity via analytics*
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Higher levels of customization and personalization
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24/7/365 network monitoring
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Real-time network status updates
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Carrier-grade/Tier 1 data centers used for reliability